/* Canal 3 Zonal - estilos del sitio público y del área de usuario */
:root{
  --primary:#1a3fa6; --dark:#0b2252; --accent:#e4161c; --light:#00a3e0;
  --bg:#f3f6fb; --text:#1c2333; --muted:#6b7587; --line:#e1e7f1; --white:#fff;
  --radius:10px; --shadow:0 6px 24px rgba(11,34,82,.10);
}
*{box-sizing:border-box}
html{scroll-behavior:smooth}
body{margin:0;font-family:"Segoe UI",Roboto,Helvetica,Arial,sans-serif;color:var(--text);background:var(--white);line-height:1.55}
img{max-width:100%;display:block}
a{color:var(--primary);text-decoration:none}
a:hover{color:var(--accent)}
h1,h2,h3,h4{line-height:1.2;margin:0 0 .5em;color:var(--dark)}
.container{width:min(1180px,92%);margin:0 auto}

/* Barra superior */
.topbar{background:var(--dark);color:#cfd8ee;font-size:.85rem}
.topbar .container{display:flex;flex-wrap:wrap;justify-content:space-between;gap:.4rem 1.5rem;padding:.45rem 0}
.topbar a{color:#cfd8ee}.topbar a:hover{color:#fff}
.topbar .info,.topbar .social{display:flex;flex-wrap:wrap;gap:.2rem 1.2rem;align-items:center}
.topbar .social a{font-weight:600;letter-spacing:.03em}

/* Cabecera */
.header{background:#fff;position:sticky;top:0;z-index:50;box-shadow:0 2px 14px rgba(11,34,82,.08)}
.header .container{display:flex;align-items:center;justify-content:space-between;gap:1rem;padding:.5rem 0}
.logo img{height:64px;width:auto}
.nav{display:flex;align-items:center;gap:.15rem;flex-wrap:wrap}
.nav a{padding:.55rem .8rem;font-weight:700;font-size:.86rem;letter-spacing:.04em;color:var(--dark);border-radius:6px}
.nav a:hover,.nav a.active{color:#fff;background:var(--primary)}
.nav .cta{background:var(--accent);color:#fff;margin-left:.4rem}
.nav .cta:hover{background:#b80f14}
.nav-toggle{display:none;background:none;border:2px solid var(--primary);color:var(--primary);font-size:1.4rem;border-radius:8px;padding:.1rem .6rem;cursor:pointer}

/* Carrusel */
.hero{position:relative;overflow:hidden;background:var(--dark);height:clamp(280px,46vw,540px)}
.hero .slide{position:absolute;inset:0;opacity:0;transition:opacity .8s ease;display:flex;align-items:center}
.hero .slide.on{opacity:1;z-index:1}
.hero .slide img.bg{position:absolute;inset:0;width:100%;height:100%;object-fit:cover}
.hero .slide::after{content:"";position:absolute;inset:0;background:linear-gradient(90deg,rgba(11,34,82,.82),rgba(11,34,82,.15) 70%)}
.hero .caption{position:relative;z-index:2;color:#fff;max-width:620px}
.hero .tag{display:inline-block;background:var(--accent);color:#fff;font-weight:700;letter-spacing:.12em;font-size:.8rem;padding:.25rem .7rem;border-radius:4px;margin-bottom:.8rem}
.hero h2{color:#fff;font-size:clamp(2rem,5vw,3.6rem);margin:0 0 .3rem;letter-spacing:.02em}
.hero p{font-size:clamp(1rem,2vw,1.35rem);margin:0 0 1.2rem;opacity:.95}
.hero .arrow{position:absolute;top:50%;transform:translateY(-50%);z-index:5;background:rgba(255,255,255,.2);color:#fff;border:0;width:44px;height:44px;border-radius:50%;font-size:1.4rem;cursor:pointer}
.hero .arrow:hover{background:var(--accent)}
.hero .prev{left:14px}.hero .next{right:14px}
.hero .dots{position:absolute;bottom:14px;left:0;right:0;z-index:5;display:flex;justify-content:center;gap:8px}
.hero .dots button{width:11px;height:11px;border-radius:50%;border:0;background:rgba(255,255,255,.5);cursor:pointer;padding:0}
.hero .dots button.on{background:var(--accent);transform:scale(1.25)}

/* Botones */
.btn{display:inline-block;background:var(--primary);color:#fff;border:0;padding:.7rem 1.4rem;border-radius:999px;font-weight:700;font-size:.9rem;letter-spacing:.04em;cursor:pointer;transition:.2s}
.btn:hover{background:var(--dark);color:#fff}
.btn-red{background:var(--accent)}.btn-red:hover{background:#b80f14}
.btn-outline{background:transparent;color:var(--primary);border:2px solid var(--primary)}
.btn-outline:hover{background:var(--primary);color:#fff}
.btn-sm{padding:.4rem .9rem;font-size:.8rem}

.cta-strip{background:var(--primary);padding:1.1rem 0}
.cta-strip .container{display:flex;flex-wrap:wrap;gap:.8rem;justify-content:center}
.cta-strip .btn{background:#fff;color:var(--primary)}
.cta-strip .btn:hover{background:var(--accent);color:#fff}

/* Secciones */
section{padding:3.2rem 0}
.sec-head{text-align:center;margin-bottom:2rem}
.sec-head h2{font-size:2rem;letter-spacing:.08em;position:relative;display:inline-block;padding-bottom:.6rem}
.sec-head h2::after{content:"";position:absolute;left:25%;right:25%;bottom:0;height:4px;border-radius:4px;background:linear-gradient(90deg,var(--primary),var(--light))}
.sec-head p{color:var(--muted);margin:.4rem 0 0;letter-spacing:.1em;font-size:.85rem}
.bg-soft{background:var(--bg)}

/* Tarjetas de planes / ofertas */
.grid{display:grid;gap:1.4rem}
.grid-3{grid-template-columns:repeat(auto-fill,minmax(270px,1fr))}
.grid-4{grid-template-columns:repeat(auto-fill,minmax(230px,1fr))}
.card{background:#fff;border-radius:var(--radius);box-shadow:var(--shadow);overflow:hidden;display:flex;flex-direction:column;transition:transform .2s}
.card:hover{transform:translateY(-4px)}
.card .thumb{position:relative;aspect-ratio:16/10;background:var(--bg)}
.card .thumb img{width:100%;height:100%;object-fit:cover}
.card .ribbon{position:absolute;top:12px;left:0;background:var(--accent);color:#fff;font-weight:700;font-size:.75rem;letter-spacing:.1em;padding:.25rem .9rem .25rem .7rem;border-radius:0 999px 999px 0}
.card .body{padding:1.1rem 1.2rem 1.3rem;display:flex;flex-direction:column;gap:.4rem;flex:1}
.card .cat{font-size:.75rem;font-weight:700;color:var(--light);letter-spacing:.1em;text-transform:uppercase}
.card h3{font-size:1.08rem;margin:0}
.card h3 a{color:var(--dark)}
.card .price{font-size:1.5rem;font-weight:800;color:var(--primary)}
.card .price s{font-size:.95rem;color:var(--muted);font-weight:400;margin-right:.4rem}
.card ul{margin:.2rem 0;padding-left:1.1rem;color:var(--muted);font-size:.92rem}
.card .btn{margin-top:auto;align-self:flex-start}
.filters{display:flex;flex-wrap:wrap;gap:.6rem;justify-content:center;margin-bottom:2rem}

/* Accesos rápidos */
.quick{display:grid;grid-template-columns:repeat(auto-fit,minmax(210px,1fr));gap:1rem}
.quick a{display:flex;align-items:center;gap:.8rem;background:linear-gradient(135deg,var(--primary),var(--dark));color:#fff;padding:1.1rem 1.2rem;border-radius:var(--radius);font-weight:700;font-size:.85rem;letter-spacing:.05em;transition:.2s}
.quick a:hover{background:linear-gradient(135deg,var(--accent),#a30c11);transform:translateY(-3px)}
.quick .ico{width:42px;height:42px;border-radius:50%;background:rgba(255,255,255,.18);display:grid;place-items:center;font-size:.95rem;flex:none}

/* Novedades */
.news-card .thumb{aspect-ratio:16/9}
.news-card .date{font-size:.78rem;color:var(--muted);text-transform:uppercase;letter-spacing:.06em}
.tag-pill{display:inline-block;background:var(--bg);color:var(--primary);font-size:.72rem;font-weight:700;padding:.15rem .6rem;border-radius:999px;align-self:flex-start}

/* Newsletter */
.newsletter{background:linear-gradient(135deg,var(--dark),var(--primary));color:#fff;text-align:center}
.newsletter h2{color:#fff;letter-spacing:.06em}
.newsletter form{display:flex;gap:.6rem;justify-content:center;flex-wrap:wrap;margin-top:1.2rem}
.newsletter input{padding:.75rem 1.1rem;border-radius:999px;border:0;min-width:min(340px,90%);font-size:1rem}

/* Páginas internas */
.page-head{background:linear-gradient(135deg,var(--dark),var(--primary));color:#fff;padding:2.6rem 0}
.page-head h1{color:#fff;margin:0;font-size:2.1rem;letter-spacing:.04em}
.page-head .crumbs{font-size:.85rem;opacity:.8;margin-top:.3rem}
.page-head .crumbs a{color:#fff}
.content{max-width:860px}
.content img{border-radius:var(--radius);margin:1rem 0}
.content h2,.content h3{margin-top:1.6rem}
.two-col{display:grid;grid-template-columns:1.1fr .9fr;gap:2.4rem}

/* Preguntas frecuentes */
.faq details{background:#fff;border:1px solid var(--line);border-radius:var(--radius);margin-bottom:.7rem;padding:.2rem 1.1rem}
.faq summary{cursor:pointer;font-weight:700;color:var(--dark);padding:.8rem 0}
.faq details[open]{border-color:var(--light);box-shadow:var(--shadow)}
.faq details p{margin:.2rem 0 1rem;color:var(--muted)}

/* Formularios */
.form{display:grid;gap:1rem}
label{font-weight:600;font-size:.9rem;display:block;margin-bottom:.25rem;color:var(--dark)}
input[type=text],input[type=email],input[type=password],input[type=tel],input[type=number],input[type=date],input[type=url],select,textarea{
  width:100%;padding:.7rem .9rem;border:1.5px solid var(--line);border-radius:8px;font:inherit;background:#fff;color:var(--text)}
input:focus,select:focus,textarea:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px rgba(26,63,166,.15)}
textarea{min-height:130px;resize:vertical}
.row{display:grid;grid-template-columns:1fr 1fr;gap:1rem}
.auth-box{max-width:460px;margin:3rem auto;background:#fff;padding:2rem;border-radius:14px;box-shadow:var(--shadow)}
.auth-box h1{font-size:1.6rem;text-align:center}
.auth-box .logo-c{width:84px;margin:0 auto 1rem}

.alert{padding:.8rem 1rem;border-radius:8px;margin:1rem 0;font-weight:600}
.alert-ok{background:#e6f6ec;color:#146c33;border:1px solid #bfe5cc}
.alert-err{background:#fdeaea;color:#a31218;border:1px solid #f4c3c5}

.badge{display:inline-block;padding:.18rem .7rem;border-radius:999px;font-size:.75rem;font-weight:700;letter-spacing:.03em}
.badge-ok{background:#e6f6ec;color:#146c33}.badge-warn{background:#fff3da;color:#8a5a00}
.badge-err{background:#fdeaea;color:#a31218}.badge-info{background:#e3f0ff;color:#12529b}.badge-mute{background:#eceff4;color:#58627a}

/* Área de usuario */
.account{display:grid;grid-template-columns:240px 1fr;gap:2rem;padding:2.2rem 0}
.side{background:#fff;border-radius:var(--radius);box-shadow:var(--shadow);padding:1rem;align-self:start}
.side .who{padding:.4rem .6rem 1rem;border-bottom:1px solid var(--line);margin-bottom:.6rem}
.side .who strong{display:block;color:var(--dark)}.side .who small{color:var(--muted)}
.side a{display:block;padding:.6rem .8rem;border-radius:8px;font-weight:600;color:var(--dark)}
.side a:hover,.side a.active{background:var(--primary);color:#fff}
.panel{background:#fff;border-radius:var(--radius);box-shadow:var(--shadow);padding:1.4rem;margin-bottom:1.4rem}
.panel h2{font-size:1.2rem}
table.t{width:100%;border-collapse:collapse;font-size:.93rem}
table.t th{text-align:left;color:var(--muted);font-size:.75rem;text-transform:uppercase;letter-spacing:.06em;padding:.6rem .7rem;border-bottom:2px solid var(--line)}
table.t td{padding:.7rem;border-bottom:1px solid var(--line);vertical-align:top}
.sub-card{border:2px solid var(--line);border-radius:var(--radius);padding:1.1rem 1.2rem;margin-bottom:1rem;display:grid;grid-template-columns:1fr auto;gap:.6rem;align-items:center}
.sub-card h3{margin:0 0 .2rem}
.sub-meta{display:flex;flex-wrap:wrap;gap:.3rem 1.4rem;color:var(--muted);font-size:.9rem}

/* Conversación de tickets */
.thread{display:flex;flex-direction:column;gap:.9rem}
.msg{max-width:82%;padding:.8rem 1rem;border-radius:12px;background:var(--bg)}
.msg.admin{align-self:flex-start;background:#e3f0ff;border-bottom-left-radius:2px}
.msg.user{align-self:flex-end;background:#fff1f1;border-bottom-right-radius:2px}
.msg .who{font-size:.78rem;font-weight:700;color:var(--muted);margin-bottom:.2rem}
.msg p{margin:0;white-space:pre-wrap}

/* Pie de página */
.footer{background:var(--dark);color:#bcc8e4;padding-top:3rem;font-size:.92rem}
.footer h4{color:#fff;letter-spacing:.1em;font-size:.9rem;margin-bottom:1rem}
.footer a{color:#bcc8e4}.footer a:hover{color:#fff}
.footer .cols{display:grid;grid-template-columns:repeat(auto-fit,minmax(210px,1fr));gap:2rem;padding-bottom:2rem}
.footer ul{list-style:none;margin:0;padding:0}.footer li{margin-bottom:.45rem}
.footer .logo-f{background:#fff;border-radius:12px;padding:6px;width:86px;margin-bottom:.8rem}
.footer .copy{border-top:1px solid rgba(255,255,255,.12);padding:1rem 0;text-align:center;font-size:.82rem}
.wa-float{position:fixed;right:18px;bottom:18px;z-index:60;background:#25d366;color:#fff;font-weight:700;padding:.8rem 1.1rem;border-radius:999px;box-shadow:0 6px 18px rgba(0,0,0,.25)}
.wa-float:hover{color:#fff;background:#1da851}
.empty{text-align:center;color:var(--muted);padding:2rem}

@media (max-width:980px){
  .nav-toggle{display:block}
  .nav{display:none;position:absolute;left:0;right:0;top:100%;background:#fff;flex-direction:column;align-items:stretch;padding:.6rem 4%;box-shadow:0 14px 20px rgba(0,0,0,.1)}
  .nav.open{display:flex}
  .header .container{position:relative}
  .two-col,.account{grid-template-columns:1fr}
  .row{grid-template-columns:1fr}
  .sub-card{grid-template-columns:1fr}
  .msg{max-width:100%}
}